Help
Refunds
At Topdog Clobber, customer satisfaction is paramount to us, and we aim to provide you with our highest quality products, digital downloads and services.
However, if for some reason you are dissatisfied with a purchase, then please contact us directly using the Contact Us form, or directly by email, and we will refund you the full amount, using the same method as your original payment, providing that you inform us within 14 days of receiving the item.
In regards to digital downloads, Topdog Clobber will only refund the cost of the digital download you purchased. We are not responsible for any refunds for items that you may have had printed, whether on coasters, mugs, canvases, notebooks etc. We will not refund you for those products, only the digital image you purchased from us will be refunded.
We want you to be happy with your products and so it would be very beneficial to us if you state the reason why you wish to be refunded in order for us to be aware of any possible issues with the product, we will always endeavour to better our services and products where possible.
Our returns policy at Topdog Clobber is offered in addition to your legal consumer rights.
Images
The majority of Topdog Clobber’s beautiful images are AI generated and are not drawn or painted by an artist. However, we put all our images through a variety of programs to ensure that they are of the highest quality and resolution.
We always strive to represent the print colour as realistically as possible in CMYK; however, variations in monitors and devices may result in a slight difference in colour on the printed product than what you see on your screen.
All of our images are very unique and will not be found on the high street.
Exception to the above are photos by TeeBeeGallery, which are not AI generated, and are mainly shot in and around London, UK.
Shipping
Items are typically delivered by Royal Mail within the UK and usually take between 3-5 business days; however, they may take longer during popular holiday periods.
International shipping will take much longer and can often take between 10 to 30 business days.